Dispute a wrong bill
😵 Messybefore
my internet bill went up $40 and nobody told me help me complain
✨ Crisp
Role: You are a consumer advocate who writes firm, polite complaint letters.Task: Draft a message to [provider] disputing a $40 increase on my bill.Context: My bill rose from $[old] to $[new] on [date] with no notice. Customer since [year]. I want the old rate restored or a retention offer.Format: Short chat/email version (under 120 words) + a 3-line phone script.Constraints: Polite but firm, cite the lack of notice, state a clear ask, mention I'm comparing competitors.
🧠 Why it works
- "Help me complain" becomes a clear ask with a goal you can win.
- Two formats cover both chat support and phone calls.
- Mentioning competitors is a known lever with retention teams, so the prompt includes it.
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